下面是小编为大家整理的督导员评估表,供大家参考。
督导员评估表 Staff Appraisal Form
Name 姓名：
Position 职位：
Appraiser’s Name 评估者姓名：
Department 部门：
Date in position 就职日期：
Date of appraisal 评估日期：
Introduction 说明 Appraisal is a discussion between you and your supervisor to agree an assessment of your performance in order to plan jointly for the future. 为了 共同计划你的未来， 此评估是你和你的督导员一起对你的表现进行讨论并得到一个评价。
An appraisal gives you the opportunity to think about your progress within your job, over the past year and to discuss your plans for the future. 评估可以给你一个机会去考虑你在过去一年的工作中所取得的进步， 以及你将来的计划。
General Instruction 总则 1. This appraisal should be completed at the end of the year.(except for the staff in probation) 此评估应在每年年底进行（除了试用期的员工）。
2. Prior to the appraisal meeting, you and your supervisor (independently of each other) should complete this form. 在进行评估面谈之前， 你和你的督导应该分别独立完成这份表格。
3. Listed overleaf are the talents, abilities and characteristics that are important in achieving success. Carefully rate yourself in relation to each of these qualities and tick the box by the phrase that you think best describe your performance and comment why you have selected this rating. 后面所列的是对天赋、 能力和个性的评价， 这些对于你获得成功非常重要。
每一项你都要认真地评价自己， 在你认为最能描述你的表现的方框内注上符号并阐明你为何选择此项。
4. Section B should also be completed by you prior to the meeting. If focuses upon you r difficulties and success of the previous year. Section C will be completed together with your manager during the appraisal. B 部分也要在面谈之前由你来完成。
这部分主要是关于你在过去一年中所遇到的困难和取得的成绩。
C 部分将在评估面谈时由你和你的经理来一起完成。
5. You should bring this form to your appraisal meeting so that you can discuss it fully with your supervisor. 请你在评估面谈时带上此表， 并与你的督导一起讨论。
6. At the appraisal meeting, the appraisal form will be discussed and a form representing
agreement between you and your supervisor will given to your supervisor’s manager for approval. 在评估面谈时， 你和你的督导员要一起讨论这份评估表并达成一致意见， 然后送给督导员的经理， 并征得同意。
If goals were set last year, consider the extent to which these have been achieved. Think also about your job action plan and personal action plan for the coming year. 如果去年设定了目标， 要考虑这些目标是否达到， 同时还要考虑你来年的工作行动计划及个人行动计划。
Rating Key 评估标准 1.Exeptional
Consistently exceeds the requirements/standards of the job
优秀
2.Effective
一贯超过工作要求/标准 Meets and occasionally exceeds the requirements/standard of the job
有效
3.Needs improvement
达到和偶尔超过工作要求/标准 On occasionally fails to meet the requirements/standards of the job
需要改进
有时不能达到工作要求/标准
SECTION A
OCCUPATIONAL & TECHNICAL KNOWLEDGE
1
2
3 专业技术和知识 Has technical skills to carry out job
口
口
口 有技术技能可以完成工作 Shows confidence in own ability and knowledge
口
口
口 对自己的能力和知识很自信 Keeps self informed of changed within the Hotel and the industry 口
随时使自己了解酒店内和行业中的变化 Comments / Action Point 评注/行动要点
口
口
QUALITY OF WORK 工作质量 Pay attention to details
1
2
3
口
口
口 注意细节 Sees tasks through
口
口
口 能把工作进行到底 Maintains set standards
口
口
口 保持整套标准 Comments / Action Point 评注/行动要点
PROBLEM SOLVING & DECISION MAKING
1
2
3 解决问题和做出决定 Demonstrates ability to solve problems positively
口
口
口 证明有正确解决问题的能力 Has ability to handle and resolve conflict
口
口
口 有处理和解决分歧的能力 Shows ability to make timely decisions
口
口
口 显示出能做出及时决定的能力 Comments / Action Point 评注/行动要点
PLANNIGN 计划
Plans in advance for day to day activates
1
2
3
口
口
口 能提前计划日常活动 Plans in advance for long term projects
口
口
口 能提前计划长期方案 Allocates own time efficiently
口
口
口 能有效的分配自己的时间
Allocates equipment and resources appropriately
口
口
口 能合适地分配设配和资源 Comments / Action Point 评注/行动要点
DEPENDABILITY 可靠性
Can be relied upon to attend work and be punctual
1
2
3
口
口
口 上班守时， 值得信赖 Works well with a minimum of supervision
口
口
口 不太需要被监督也能工作得很好 Meets deadlines
口
口
口 按时完成工作 Comments / Action Point 评注/行动要点
ADAPTABILITY 适应性
Shows flexibility by adapting to different situations that occur
1
2
3 in the hotel
口
口
口 在处理酒店内发生的各种情况时， 显示出很强的灵活性 Copes with stress and pressure
口
口
口 能应付各种压力 Comments / Action Point 评注/行动要点
INTERPERSONA.L SKILLS 人际关系技巧
Shows awareness, understanding and sensitivity of the
1
2
3 feelings and opinions of others
口
口
口 清楚并知道、 理解他人的感受和意见 Develops and maintains good working relationships with
others in the hotel team
口
口
口 在酒店这个集体中能与其它人发展和保持良好的工作关系 Comments / Action Point 评注/行动要点
DIRECTION 指挥 Assigns and co-ordinates activities
1
2
3
口
口
口 分配和协调各项活动 Carries out training
口
口
口 实施培训 Organizes and monitors training if appropriate
口
口
口
根据需要组织和指导培训 Comments / Action Point 评注/行动要点
COACHING 辅导
Monitors performance and gives regular feedback
1
2
3
口
口
口 指导员工， 并给予定期的反馈 Recognize and gives praise for good performance
口
口
口 及时发现员工好的表现并给予表扬 Develops people through training, importing knowledge
口
口
口 and empowerment
通过培训， 传授知识及授权使员工得到发展 Comments / Action Point 评注/行动要点
DELEGATION 委托
Involves staff in decision making
1
2
3
口
口
口 让员工参与决定 Delegates tasks
口
口
口 委派工作 Follows up on delegated tasks to ensure completion
口
口
口 对委派的工作进行跟催以确保完成 Makes self available and gives support but does not interfere
口
口
口 随时提供帮助但并不干涉 Comments / Action Point 评注/行动要点
COMMUNICATION 沟通
Informs-let people know about changes, decisions
1
2
3 and relevant information both up and down the organization
口
口
口 消息-让人们知道组织机构上上下下的变化， 决定和有关的信息 Oral-Speaks effectively one to one and in groups
口
口
口 口头-能与人和团体进行有效的口头沟通 Listening-Pays attention to and acts upon the comments and suggestion of others
口
口
口
倾听-注意和听取他人的意见 Written-Writes legibly, effectively and appropriately
口
口
口 书面-书写字迹清楚， 有效并且正确 Comments / Action Point 评注/行动要点
SECTION B
During the appraisal period, what do you consider your major: 在评估期间， 你对你的专业有何看法：
Achievements 成绩
Difficulties 困难
How do you think these difficulties could be overcome either by you or with the help of your manager? 你认为自己或者在你的经理的帮助下怎样可以克服这些困难？
What are your plans over the next two years?(consider your current job, hotel involvement of future position) 今后两年你的计划是什么？ （考虑你现在的工作， 酒店的状况或者将来的职位）
Base upon your comments in this appraisal, what training and development would help you in the coming year? 基于这份评估中你的评语， 来年什么样的培训和发展可以帮助你？
SECTION C APPRAISAL SUMMARY 评估总结 This section will be completed with your manager during the appraisal meeting. 这部分将在评估面谈时由你和你的经理一起完成。
ACTION PLAN FOR PERSONAL DEVELOPMENT 个人发展行动计划
Desire Result 期望结果 Action Recommended建议采取的行动 By whom 由谁 By when 什么时间
CAREER DEVELOPMENT 事业发展
Intends to stay in current position
口 专心致志地做现在的职位 Too soon to tell
口 尚待观察 Next position if appropriate 如果合适， 下一个职位是
within next 6 months 六个月之内
within 6-12 months 六至十二个月之内 within 2 years 两年之内
口 口 口
JOB ACTION PLAN/ACHIEVEMENTS FOR THE COMING YEAR 来年的工作行动计划/成绩 ACTION 行动 BY WHO 由谁 BY WHEN 时间
SECTION D GENERAL COMMENTS 总体意见 This section may be used by the employee or manager for stating any significant information not covered elsewhere in the appraisal form. 这部分可以用来让员工或经理陈述一些评估表未包括的任何重要信息。
Appraised individual-Comments 个人评价-评语
Signature 签名
Manager-Comments 经理-评语
Signature 签名
Manager’s manager-Comments 经理的上司-评语
Signature 签名
Director of Human Resources
Date 人力资源总监签名
日期